You can customize your event by adding any of these activities.  Add them when making your original party reservation or by replying to your party invoice email after booking.

• Rage Room – Release your rage and feel the joy of smashing things to bits with a baseball bat in Georgia’s only smash/rage room experience. Each participant will be provided with smashables (and protective gear)!
• Interactive Axe Throwing – Compete in a friendly game of hurling axes at our unique, interactive, gamified axe targets that let you choose which games you would like to play. Our one-of-a-kind interactive system keeps score while you play so you can declare a victor!  
• Paintball Target Shooting – Use real paintball guns to shoot at a variety of targets
• Splatter Painting – Create a masterpiece on your canvas, on the walls and on each other! There is nowhere else you can let your creativity loose without worrying about making a mess… that’s the point! 
• Escape Room – Solve the puzzle with a group & beat the clock to escape the Mad Scientist’s Lab!
• VR Gaming – Be IN the game! Many popular games to choose from for a fantastic virtual experience.
• Arcade Cards – Gameplay is a fun to add to any event.  These also make great party favors.

***Must be 12 years or older to participate in Rage Room and Axe Throwing Activities.  Minors 12-17 must be accompanied by an adult.

We make all of our foods FRESH in the XtremeHopp kitchen.  Plan to feed kids and adults with all of our catering options.  Our pizza is amazing, but we also have lots of fresh platters, snacks, goodies and beverage options.  

• Finalize your party menu at least 5 days before your party date
• You can always add pizza and drinks on the day of your party, but we need advance notice in order to guarantee platters and other items
• Reply to your invoice email to let us know what you would like to add to your party menu and we will send you an updated invoice as confirmation of your order.

• Party Menu

Party Steps:

• Pre-party: Book your party online, send invitations, request guests to sign the waiver online and finalize your party menu.
• Your party is confirmed once booking is successfully completed and you receive a confirmation email.  If you do not receive a confirmation email, your reservation has not been received.
• Reply to the confirmation email for any additional updates. We require 5 days advance notice for party platter orders.  Pizza and drinks can be added on the day of your party.
• Party Day Check-In:  Remind everyone to arrive on time to get all guests checked in and get their XtremeHopp grip socks and stickers.
• The Party: Your Party Host will handle everything from setup to cleanup, which means you get to go home to a clean, quiet house when all the fun is done. Simply leave the mess to us!

Party Details:

• All parties include everything needed except the cake..bring your own cake or cupcakes.
• Add EXTRA FUN by adding an activity at DEEPLY DISCOUNTED RATES for party packages
• All our food is made freshly in-house as we have a full-service kitchen.
• No outside food or drinks allowed other than the birthday dessert unless paying Outside Catering Fee – $50 if keeping pizza(s) that are FREE with party package /  $25 if you want to opt out of pizza included with party package.
• We only charge for participants and only participants are allowed to join the attractions.
• If you are not sure how many guests you will have, book the minimum party size and update us the week before your party.
• Use our comprehensive online booking system to book your party.  Once your party reservation has processed successfully, you will receive a confirmation email. Reply to ALL on your confirmation email for any updates so we can make your changes asap.
• See Party FAQ and Party Terms for more info.

If you don’t get a confirmation email within 30 min of your booking then email us info@xtremehoppjohnscreek.com with your last 4 of your CC # and the name of the card holder so we can verify. Make sure to use your credit card billing address when making payment. 

To reduce fraudulent charges and keep prices low, we verify names on all credit card transactions against a valid drivers license. Reservations subject to cancellation if names do not match.

Troubleshooting Tips:

• Have only 1 booking page/tab open at a time
• Scroll down and select “Start Over” instead of the back button
• Clear your cache if experiencing any issues such as looping

How do I book a party?

Please make an online reservation system. Our online system is very comprehensive, only shows available dates and times to book, and allows you to add on any items that you would like for your party. A deposit is required in order to complete the reservation (amex, visa, mc or discover). Once reservation is complete, an invoice will be emailed to the email address that you provided and that serves as confirmation of your party. If you don’t receive that email within an hour of placing your order, please email us at info@xtremehoppjohnscreek.com.

I reserved a party online…do I need to further confirm the birthday party with XtremeHopp?

Once your reservation is complete, an invoice with “YOUR PARTY IS CONFIRMED” in the subject line will be emailed to the email address that you provided and that serves as confirmation of your party. If you don’t receive that email within an hour of placing your order, please email us at info@xtremehoppjohnscreek.com or call us during business hours. You do not need to further confirm the party. If you would like to add on additional foods or other items, you can either email or call us (phone/email instruction can be found on top of your order invoice) . Please make sure to add these additional items at least 5 days prior to your party so that we can make sure to be accommodate your request. Please note that email is always the best and fastest way to contact us.

What is the flow/itinerary of the party?

Your party should arrive 10 minutes prior to your party start time so your party host can check everyone in and give everyone socks and they can watch the safety video before entering the attractions area. The party guests will enjoy the adventure park for 90 minutes, then come to celebrate at the party table with food, drinks and cake for the remaining 30 minutes.

When will my party table be available?

Your reserved party table time will be the last 30 minutes of the party. Your host will make sure that your party table is ready at that time.

Can I request a specific party table?

Yes, we are happy to take requests and will do our best to accommodate them but do not guarantee a particular table.

Do you have to pay a deposit?

Yes, a deposit is required to book a party with us. Times/Dates/Tables will not be placed on hold without a deposit. The amount of the deposit will be approximately 50% of your party package. The exact amount will be determined by the reservation system.

What is your cancellation policy?

Please refer to Party Terms. Do you keep my credit card information on file? No, we do not keep that information. You will need to pay the remaining balance on your party before leaving and if paying by card, that card must be present to use it.

What is the duration of the party?

The event is 2 hours long. This includes 90 minutes of jump time and 30 minutes at the table.

Do you have goody bags?

No, we do not provide goody bags for our parties. You are welcome to bring your own in, provided your guests do not consume them on our premises.

Are there age restrictions on the parties?

Party packages are for kids ages 3 and up, teens, tweens and adults!  *NOTE: There must be 1 paid adult per each child ages 3 and 4 years old as well.  Children age 2 years and under are not allowed on the equipment or in the attractions area.  We can also adapt the party packages for bachelor/bachelorette parties, corporate events, mitzvahs and team builders.

Are there any instructors or leaders in activities?

No, it is all free-play. We have court monitors who serve as lifeguards, but they are only there to supervise guests and ensure they are behaving safely. They do not teach or guide guests in activities. However, court monitors are available to referee dodgeball games.

What does the party host do?

Hosts help check everyone in, do your birthday announcement, and serve food, drinks and cake as well as do all the set-up and cleanup at your party table and make sure your party stays on time and keep the fun going!  They are your go-to person if you have questions, requests or need to order anything else for your party.

Are socks included?

Yes, socks are included in the cost of the party for the party guests. They are $2.50 a pair for adults who want to enter the park to either participate or observe that are not counted in the head-count of the party package. If one already has a pair of XtremeHopp grip socks from a previous visit, they may wear those socks.

Are my adult guests required to wear socks?

Adults are required to wear XtremeHopp grip socks if they are going on the attractions, i.e., participating or using any equipment in the adventure park.  If adults are just going into the attractions area to observe, they must wear socks (any type) as the attractions area is a sock-only zone.

Can I bring in my own decorations?

Yes, you are welcome to bring in your own décor for your party table if you like and your party host can help you set up.  You can bring anything to decorate your table, but we do not allow bubbles, silly string or confetti, including balloons with confetti inside.  There will be additional clean-up fees if these items are brought it.  Remember to bring a weight for your balloons as we will not be able to retrieve them from the ceiling if they escape.  We do not allow anything to be attached to our walls due to the mural work.

Can I bring my own balloons?

Yes, you can bring balloons as long as they are securely tied to balloon weights upon entry and do not have confetti inside.  Any popped confetti balloons will incur additional clean-up fees.

Do I count the birthday child and siblings as guests?

Yes.

What if I have more than one birthday guest of honor?

The more the merrier! Birthday parties shared by multiples, siblings, cousins, friends, etc. are all fine. Please make sure you are counting your birthday boys & girls in your party head count.

Where do I get XtremeHopp invitations?

There is a link from our “More Info” menu on our website.

What if more kids/ guests show up than I booked?

We will do our best to accommodate your extra, last-minute guests. You will be charged the extra guest fee that corresponds to your party package as described on our Parties Page.

What if all my guests don’t show up?

We sincerely hope this doesn’t happen because we want your birthday boy or girl to have as much fun as possible. You will be charged with the baseline number of participants for your party package at a minimum, then the additional participant fee for any above that number.  *Does not apply to Private party or Xtravaganza party packages.

Do I have to pay for guests that won’t be going on the equipment?

For birthday parties, all of the participants that are checked in as guests will be included on your party bill and paid for. For parties, anyone who has not signed in as your guest and has not been added on to your party bill will not be accommodated at your party table.  If you have guests bringing additional siblings and paying for them separately, please make sure to communicate this to them.  Please talk to your party coordinator upon reservation if you feel that you have a special situation.  Remember that kids 2 years old and under are not allowed in the attractions area and there are no exceptions to this rule for safety reasons.

Should I tip my party host?

Gratuity is never expected but always appreciated and a great way to let your party host know that he/she has done a great job. At XtremeHopp, we practice tip sharing so all of the team that participated in making your experience great will enjoy the reward.

Why should I have my party at XtremeHopp?

Super fun, easy to plan, we take care of all the details, nothing for you to clean up afterwards!

How do I add on additional food or other party extras?

Reply to your order invoice email and our Party Coordinator will update your order and send you an updated invoice. Remember to finalize your party order at least 7 days in advance of your party so we can make sure to have everything ready for you.

What kind of food do you offer for parties?

We have an extensive party menu to feed the crowd! In addition to cheese and pepperoni pizzas, we make all kinds including spicy buffalo chicken, supreme and veggie, plus fresh and beautiful party platters, drinks and snacks. Please take a look at our extensive party menu under the “MORE” section of our website.

Can I add food on the day of the party?

We can add pizza and beverages on the day of your party, but platters and other items can only be guaranteed if ordered a minimum of 5 days in advance.

Do you have a fridge/freezer for an ice cream cake?

Yes, we do. Please feel free to bring in an ice cream cake and ask your party host to store it for you.

Do you have plates, cutlery, etc. for cake?

Yes, we provide all the plates, cutlery, and napkins for pizza and cake. We also provide lighters, traditional candles and knives to cut cakes.

Can I bring outside food/beverage in?

With a party reservation, you can bring in your birthday dessert… And, we have an excellent party menu and all our food is prepared fresh and on-site. We do also offer the option of paying an outside catering fee.  The fee is $50 if you are getting the pizza included in your party package OR $25 if skipping the pizza included in your party package.

Please note that if bypassing our catering and bringing in your own food, you will not have access to our kitchen and you must bring all serving utensils and any to go packaging required as this will not be supplied. If you bring in unauthorized food, the outside catering fee of $50 will be automatically assessed to your party bill.

Can I bring in cake/cupcakes?

If you booked a party with us, you are welcome to bring in your birthday dessert.

Does XtremeHopp make the food?

Yes, we prepare all our food in-house at the Bolt Café and are proud of our quality, selection and pricing. We know how to feed the crowd!

Do you have gluten-free options?

Yes, we have gluten-free pizza as well as some gluten-free party platter options such as GF Chicken Nugget Platter, GF Hummus Patter (we substitute GF crackers for the pita), as well as a Fresh Fruit Platter and Fresh Veggie Platter.

What if I have a guest with an allergy?

If we cannot accommodate the allergy, you are welcome to bring in food for only that person.  Please let us know in advance if you have this situation.

My child is allergic to nuts, does your food have nuts?

While our kitchen does not have nuts, and our items do not contain nuts we cannot guarantee that they have not come in contact with nuts at our suppliers’ facility or while being transported.

How many pizzas come with my Party Package?

Parties packages for up to 10 kids include 2 large pizzas and party packages for 22 kids or more include 3 large pizzas. Included pizzas can be either cheese or pepperoni. Additional toppings available with surcharge.

Can I take leftover food home?

Yes, your party host will pack up any leftovers for you to take home with you. With any luck, you won’t have to make dinner later!

Do you have plates, cutlery, etc. for cake?

Yes!  We supply colored table covers, plates & napkins for the kids.  White plates and napkins for the adults and white cutlery for everyone.

• Party

XTREMEHOPP PARTY TERMS AND CONDITIONS

• We verify all credit card transactions over against a valid drivers license that shows matching name information.
  Reservations subject to cancellation if id can not be verified.
  *Due to recent increase in fraudulent credit card activity*
• PARTY CONFIRMATION:  Once you book your party using our online reservation system, you will receive confirmation by email which confirms your party.  If you do not receive your confirmation email within 30 minutes of completing your reservation and it is also not in your spam folder, email us at info@xtremehoppjohnscreek.com to let us know so we check to see if your reservation was received. Usually, if party reservation emails do not go through it is because you made a typo in your email address or the credit card was declined.  If you have any party questions or need any party changes, reply to all on your invoice email.  We prefer all party communication via email to avoid any miscommunication.
• WAIVER POLICY: All guests are required to sign and comply with XtremeHopp waiver of liability upon entering our facility. For persons under 18 years of age, a waiver must be signed by a parent or guardian.
• FOR BIRTHDAY PARTIES, IT IS ESSENTIAL THAT PARTY GUESTS SIGN THE WAIVER ONLINE IN ADVANCE WITH YOUR PARTY ID – This will allow faster check-in so guests will not miss out on any party play time.
• SAFETY VIDEO:  Everyone who enters our facility is required to watch the XtremeHopp Safety Video and ask an XtremeHopp staff member if there are any questions about how to use the facility safely.
• ALL INJURIES MUST BE REPORTED:  All injuries must be reported immediately to an XtremeHopp staff member and must absolutely be reported before leaving the facility.
• PARTY DEPOSIT POLICY:  A deposit is required to make a reservation.  The amount of the deposit will be determined by the reservation system based on the dollar amount of the party you have reserved and will be determined by the reservation system.  Party time slots will not be held without deposit for any reason.
• PARTY CANCELLATION POLICY:  Your party deposit is non-refundable when there are 21 days or less to your party date. Your deposit is refundable MINUS a $50 Processing and Loss of Business fee if there are 22 days or more remaining to your party date.  Cancellations must be requested in writing by replying to all on your party invoice email. Refunds take 10-15 business days to process.
• PRIVATE PARTY DEPOSIT POLICY:  The full amount of the party package plus tax will be required in order to make a reservation.  Party time slots will not be held without deposit for any reason.
• PRIVATE PARTY CANCELLATION POLICY:  Your party deposit is non-refundable when there are 21 days or less to your party date. Your deposit is refundable MINUS a $50 Processing and Loss of Business fee if there are 22 days or more remaining to your party date.  Cancellations must be requested in writing by replying to all on your party invoice email. Refunds take 5-10 business days to process.  Private Parties may not be rescheduled when there are 21 days or less to the party event.
• FOOD FOR CANCELLED PARTIES: You are responsible for paying for any party food items canceled with less than 48 hour notice for all types of parties and events reserved and can make arrangements for picking up those food items.
• PARTY RESCHEDULING POLICY:  A $50 Processing fee will be applied to any party that needs to be rescheduled with less than 21 days of party date.  A party may not be rescheduled more than once and there will be no refund on deposit for any rescheduled party for all types of parties and events.  Private Parties may not be rescheduled when there are 21 days or less to the party event.
• REMAINING BALANCE PAYMENT POLICY:  The remaining balance of your party must be paid in full on the day of the scheduled event. We accept Visa, MasterCard, Amex, Discover, Apple Pay and Google Pay. Credit cards must be present to use.  We do not accept cash or checks.
• ADDING ADDITIONAL FOOD POLICY: If you would like to add any additional food to your party reply to all on your invoice email at least 5 days in advance.  If there are less than 5 days to your party we will do our best to accommodate these last-minute requests but will not be able to guarantee and those will be subject to availability. If you order additional food during your party, we will do our best to accommodate but your party time will not be extended due to any late orders.
• FOOD DOWNGRADE POLICY:  You will be responsible to pay for any party foods (i.e., platters/pizzas) that you have ordered without at least 48 hours notice of cancellation via email notification.
• ADDITIONAL GUEST POLICY: An additional fee will be added for each participant that attends above the party package limit.  Your party host will accommodate additional guests with all items included in your party package.  If you know that you will have a significant number of additional participant guests (5 or more) before your party date, you should do your best to communicate that to us in advance so we can do our best to accommodate the additional guests. Remember to include the birthday guest of honor in your head count.
• GUEST DOWNGRADE/DECREASE POLICY: You are required to pay for the number of guest you reserved for even if those guests do not attend. You have until 21 days prior to the scheduled event to downgrade the number of guests attending your party.  If you are reserving a party within 21 days of the scheduled event, downgrades will not be permitted.
• ADDITIONAL PARTY TIME POLICY:  You may add additional time to your party AS LONG AS IT HAS BEEN REQUESTED A MINIMUM OF 5 DAYS IN ADVANCE.  If you add additional play time to your party, your table time will take place after all play time is over.  There is no return to the play area after table time.
• LAST-MINUTE  ADDITIONAL PARTY TIME POLICY:  Parties will take place for the amount of time specified in your reservation and additional party time CAN NOT BE GUARANTEED if requested on the day of the party. There is a designated play time for your party guests to enjoy the attractions and that will be followed by Table Time for your guests. ONCE PLAY TIME IS OVER GUESTS WILL NOT BE ALLOWED TO RETURN TO THE ATTRACTIONS AREA.
• LATE ARRIVAL POLICY: If you or your guests arrive late to your party we will do our best to accommodate you within the time you have left for your reservation but no additional time will be given for late arrivals – no exceptions.
• OVERSTAYING YOUR RESERVED TIME:  You must vacate your party table per your reserved time or you will be automatically charged an additional $100 per 15 minutes. Our staff must have time to clean and setup for our next guests.
• GUEST LIST POLICY:  You will be required to manage your guest list and all guests that arrive for your party, sign in for your party and join at the party table will be considered additional guests for your party and you will be charged accordingly. We recommend that if you do not want to include siblings or participants not specified on your party invitation, you should make this clear to your guests in the invitations before they arrive at XtremeHopp for your party.
• OUTSIDE FOOD POLICY & OUTSIDE CATERING FEES: Outside food other than cake, cupcakes and ice cream cups are not permitted in XtremeHopp.  If you have special dietary needs, permission must be granted at least 48 hours ahead of time by XtremeHopp or these foods will be considered outside foods.  If any additional foods or drinks besides the birthday dessert or approved special diet items are brought into XtremeHopp an outside catering fee will be automatically charged.  You are welcome to arrange to pay the outside catering fee in advance if you wish to bypass our party menu and bring in your own foods and beverages (non-alcoholic only).  Outside Catering Items are limited to a maximum of 3 different items allowed, dry items only – nothing that may leak sauce, etc.
• PLEASE ENCOURAGE YOUR PARTY GUESTS TO ARRIVE 5 MINUTES PRIOR TO PARTY START TIME TO GET CHECKED IN so guests will not miss out on any party play time.
• BALLOONS – You are welcome to bring balloons in to decorate your party table if they are secured to balloon weights to prevent them from floating up to our high ceilings.  We will NOT be able to retrieve your balloons from the ceiling and are not responsible for any balloon lost in this way.
• NO DECOR ON THE WALLS – We do not allow anything to be affixed to our walls – we do not want any damage to our murals.
• REMOVAL OF PROPERTY:  All party decor that is supplied by XtremeHopp is the property of XtremeHopp and not to be removed from the premises. This includes utensil holders, carts for carrying gifts and other items. buckets for gifts and shoes, etc. If party décor or other XtremeHopp property is removed from our premises, you will be charge accordingly.
• ALCOHOL/DRUGS POLICY – No drugs allowed.  No alcoholic beverages are allowed to be brought in.
• SOCK POLICY – XtremeHopp grip socks are included in your party package for your party guests.  If the adults attending the party would like to go into the attractions area to observe, they will be required to wear socks.  Socks for observers can be either regular socks or XtremeHopp grip socks.
• ADULT PARTY ADD-ON: If adult guests attending the party (i.e., parents of party guests) would like to participate on the attractions area they will need to fill out an XtremeHopp waiver, wear XtremeHopp grip socks and purchase a jump pass. Jump socks + adult party add-on is available for purchase at a discounted party add-on only rate. You can either direct adults to purchase this ticket on their own at the admissions counter or request that your party host add those tickets to your party tab.

• Party

We would love to host your group!  

• Groups of 10-20 can be booked directly online – You will see a discounted Group Outing ticket as one of our Jump Ticket options that includes 2 Hours of Jump & XH Grip Socks.  See ticketing page for pricing.
• Larger Groups – Contact us and let us know your group size, dates and times you are looking for and we can help you plan your outing.  
  • Field Trips – We generally do field trip visits from 10a-12p and have a discounted ticket that includes grip socks.  Other times available upon request.
  • Waivers – Plan to have all of your participants sign a waiver 48 hours advance.  Parents must sign for anyone under 18.  Submit a list of each participants’ first and last name 48 hours before your visit so we can pre-validate waivers for fast, easy, hassle-free check-in.  

• Party Menu
• CONTACT US

Earn 25% back on admission sales.  

Here are the steps of getting it set up: 

• Set the date – we offer spirit events Tues-Thurs evenings from 4-8pm, excluding school holidays. 
• We create an online ticket for your families to purchase and send you a screenshot of that so you can show them which one to look for.
• You can navigate to this by using our online ticketing system and selecting the date of your event.  You will then see your school’s Spirit Ticket.
• Participants should fill out the waiver & purchase their Spirit Tickets online in advance to keep check in quick and easy on the day of the event.
• We will also email you an electronic flier that you can use to print and send out or post on social media or email .
• Within 3 business days of your fundraiser, we will send you a report on participation and how much was raised and an electronic payment.

• Party Menu
• CONTACT US